Online SupportĬreate the online experiences that deliver Apple support to customers throughout the world. If I can fix their problem, it’s like I’m helping them get their world back.įind a team and begin your own story here. I want them to know that solving their technical issue means as much to me as it does to them. I understand they’ve got their photos, home videos, documents, and music on their devices. As a friendly voice of Apple, I want them to feel like they’re part of our extended family. How do you approach each customer interaction?Įvery call means a new opportunity for me to help our customers. I get the benefits of an office community from the relaxing environment of my home. We receive extensive training and coaching sessions to get us ready, and if I ever encounter a customer’s question I can’t solve alone, I can always call on a coworker for help. While there are thousands of At Home Advisors around the world, Apple does a great job keeping us all connected. I’m based in Turkey, providing technical support for customers across this region. What’s it like working for Apple from your home? I get to work in a field I’m passionate about - technology - and help people use Apple products to pursue their own passions.
That’s what led me to become an Apple At Home Advisor.
But I wanted a job that allowed me to interact with people as well. I went to graduate school for physics, so I knew I wanted to work in science and technology. Why did you decide a career at Apple was right for you?
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